SYNERGY RESOURCES NEWSLETTER - NOVEMBER, 2010
New this month:
- View From the Top - Improving performance across the supply chain
- VISUAL User Conference Update - Managing Price, Delivery, and Quality
- Customer Spotlight - Welcome to New Customers
- Product Review - VISUAL for the iPhone and Launchpad Scheduler
- Product Webinar - Rename & Merge
- New Services - Web-Based Training Program
- Year End Incentives - Take advantage of year end savings
- Infor Reconnect - Gain access to new VISUAL Features
- Product Extension Modules - Products that enhance your VISUAL system
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| View from the Top: Improving performance across the supply chain |
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Improving your supply chain across the boundaries between your company and your suppliers can be a challenge. Many companies find that they have vendors that could be performing better, and in turn help them to be more efficient.
Do you know of any suppliers to your organization that could benefit from a better enterprise system, and in turn help you meet your delivery schedules? Many VISUAL customers who have customers and/or suppliers who also use VISUAL have found that they typically experience better customer service, fewer product quality issues, and much better delivery performance than with other companies in their supply chain.
With just a simple referral, you can help your suppliers improve their on-time delivery performance, see their costs more accurately, and drive higher quality in their products and processes! At the same time, help you to improve your own delivery performance. Its often the next step in driving lean practices once you've done all you can within the four walls of your company.
Synergy Resources is pleased to announce a new Customer Referral Program that rewards our customers when they introduce us to a customer or vendor that could benefit from VISUAL Enterprise. Learn how you can earn corporate credits, a gift card, or cash.
Regards,
Gene Caiola
Partner
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| User Conference Update: Managing Price, Delivery, and Quality |
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VISUAL User Conference 2011
The 3rd Synergy Resources VISUAL Education Conference is now scheduled to be held on May 15th through 18th, 2011 in Atlantic City, NJ at the Sheraton Atlantic City Convention Center Hotel.
The theme for this year's conference is Price, Delivery, and Quality. The essentials to improving performance. Sessions will highlight how companies can ensure they have clear visibility into their costs and how products and services are performing from a revenue and profitability standpoint. On the delivery side, how to improve on-time delivery performance and supply chain efficiency. And how to proactively build quality into the product development process from the beginning so that it doesn't become a reactive effort.
With registration beginning in December, early bird pricing will be offered at $1,300 until March 4th, and $1,500 thereafter.
The conference fee will include:
- Three nights hotel accommodation at the Sheraton Atlantic City Convention Center Hotel.
- Reception on Sunday, full breakfast, lunch and snacks on Monday and Tuesday and full breakfast buffet on Wednesday.
- Access to in-depth, educational workshop sessions (many extended to 90 minutes)
- An evening event at the Comedy Stop on Tuesday night.
More details to follow soon! Visit the User Conference website for updates |
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| Customer Spotlight: Welcome to new Synergy Resources customers |
Pulverman, Inc.
Pulverman in Dallas, PA was founded in the 1940's and primarily serviced the local industry's machine and HVAC requirements. The company has grown into a multi-million dollar operation with machining, fabrication, stamping and painting capabilities serving the agricultural, architectural, construction, transportation, appliance, lighting, and HVAC markets. Under the leadership of Randy Mark since 1999, Pulverman has grown from 8 employees and sales revenue of $500,000 to 150 employees with sales revenues exceeding $20 million dollars per year.
Milton Steel, Inc.
Milton Steel Company, Inc. in Milton, PA is a steel fabrication company serving the construction, material handling, and equipment industries. Their major product line is bridge components in partnership with Acrow Bridges. Milton Steel fabricated the components for the temporary bridge used to get the large trucks into and out of the 9/11 Ground Zero site.
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| Product Review: VISUAL iPhone App and Launchpad Scheduler |
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VISUAL iPhone App. Now Available
Ask about our Introductory Discount Offer for the first customers to order this new application!
The Customer ESP iPhone App enables users to have real-time access to their VISUAL Enterprise data on mobile handhelds, and helps prioritize and sort important information, tasks and alerts for customer discussions. VISUAL users can now Optimize and prioritize their customer interactions in the palm of your hand.
The Customer ESP iPhone app can be quickly loaded onto a VISUAL server, and provide authorized users fingertip access to key customer data.
Customer ESP helps you know who to call, what to say, and how to navigate pitfalls to driving more business. It provides fingertip access to order status, invoice status, scheduling options, and organization-specific managerial suggestions on how to handle situations. Key Features include:
- Alerts: Server agent monitored data for all lines of business
- Tasks: Customized to your business processes
- Info & Tips: defined to meet your business situations
- Highly-integrated with standard iPhone features, Customer ESP also enables users to directly place calls through the app, and receive directions directly from Google Maps among other features.
Learn more
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Launchpad Scheduler: Ensure your staff has the information they need to improve business performance
Synergy Resources offers a product that schedules and delivers your Crystal reports. Fully integrated with your existing Synergy Crystal Launchpad, the Launchpad Scheduler runs the same reports. It publishes each report as a PDF file and allows you to email those files as attachments. This module runs unattended under a system account.
- Report Rendering and Scheduling - Render reports as pdf, xls, or csv files and schedule exported Crystal reports for delivery as email attachments reports to internal and external users.
- Direct Printing – Schedule reports to print to specific printer.
- Dynamic Field Replacement – Construct a personalized email, joining a recipient to customer id.
- Update Database Commands – execute stored procedures, flip status/print flags.
- External programming interface – Run Reports from VISUAL Macros & Database Actions.
- Easily configurable and maintainable.
- Email and Preview tools available for configuring schedules.
- Easily configurable and maintainable.
- Month, week, day, hour, and minute trigger events.
- Integrated with Crystal Launchpad.
- Drop-down listing of all Launchpad reports.
Learn more |
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| Product Webinar: Rename & Merge |
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Make changes to your VISUAL data while maintaining data integrity
In today’s fast paced business world, the ability to keep your data up to date with your business needs is a must. Rename and Merge is the only database utility that allows you to make these changes quickly in a Live environment while maintaining the data integrity of your VISUAL ERP system.
Please join our partner, TrueFit Solutions, for a one hour webinar to explore how Rename and Merge for VISUAL can save your organization time and money. The webinar will show you how to correct master records, reconfigure account structures, manage stock locations and much more.
There will also be a brief demo and discussion on the enhancements included in the latest release of latest Rename and Merge – which offers more features, stability and speed than ever before. Some of these features include:
- Multi Database connectivity: Connect to more than one database at any time and run the same task list within all connected databases at the same time.
- Rename and Merge Records within Global Financials, VTA, VQ and DCMS as well as VM/VE.
For more information contact:
Kelli Currey, TrueFit Solutions
kcurrey@truefitsolutions.com
724-772-5959 ext. 137
Click To Learn More About Rename & Merge for VISUAL |
Date: Tuesday, December 7th
Time: 1:00pm - 2:00pm ET
Sponsored by:
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| New Services: Web-Based Training Program |
VISUAL Web-Based Product Training Classes Provide:
- Training for new employees
- 1/2 day class format to minimize downtime
- Training delivered in the convenience of your own office
- Infor Certified Instructors
Contact Lauren Clasen for more information at 631-665-2050 or email
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Receive Training without leaving your desk
Did you know that Synergy Resources offers web-based training classes? Now you can attend vital training classes right from your desk or conference room in half day class increments. The half day classes are comprehensive, but get right down to the essential information needed to understand the product capability being taught. Classes available over the web include: - Sales Cycle - Order Management
- Procurement
- Accounts Receivable
- Accounts Payable
- Manufacturing Window
- MRP
- General Ledger
- General Ledger Report Writer
- Engineering Change Notifications
- Lean 5S and Visual Management
- Estimating
- Value Stream
Learn more |
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| Year End Incentives: Take advantage of year end savings |
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Synergy Resources VISUAL Product Extension Year End Pricing Promotion
Synergy Resources is pleased to announce special year end pricing on product extensions. Take advantage of this special offer before December 31, 2010 and extend the value of your VISUAL system.
User Licenses:
- 10% off the purchase of 1-3 VISUAL users.
- 15% off the purchase of 4-9 VISUAL users.
- 18% off the purchase of 10 or more VISUAL users.
For more information, contact Donna LaMontagne at 631-665-2050 or email. or Paul Tedford at 603-560-7650 or email or Robert Anand in Canada at 416-451-2427 or email |
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| Infor Reconnect: Gain access to new VISUAL Features |
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Have you been off maintenance, but would like to
gain access to new VISUAL Features?
If you have been off maintenance for 2 years or more, you may be eligible to renew your Infor VISUAL maintenance agreement with NO back fee penalty.
Infor ERP VISUAL has continued to evolve and has been enhanced each year with new capabilities and support for the latest technology advances from Microsoft, all designed to help your business perform at its best. Now you can take advantage of these new features and technology updates without being penalized for letting your maintenance contract lapse.
There hasn't been a better time to get back on maintenance. But don't wait too long, this offer expires November 30th, 2010.
For more information, contact Donna LaMontagne at 631-665-2050 or email. or Paul Tedford at 603-560-7650 or email or Robert Anand in Canada at 416-451-2427 or email
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| Product Extension Modules - Products That Enhance your VISUAL System |
Graphical Web-Based Configurator
Credit Card Integration 
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Synergy Resources is pleased to offer an extensive range of technical
and application oriented product solutions that can extend your Infor ERP VISUAL investment. These product extensions provide the added
capabilities to handle industry or site specific requirements, whether your business is focused on automotive, consumer goods, metal fabrication, industrial equipment, aerospace, biotechnology, electronics, or a variety of other industries. We understand your industry's requirements and can suggest a solution that will help your business succeed.
Add-on Product Extension Modules:
Check with your account representative for pricing on all services and add-on modules, including:
- Infor Product Extensions
- Synergy Product Extensions
- Third Party Product Extensions
Click Here to View a PDF Summary of all Product Extensions
Click Here to View Recorded Presentations of Product Extensions
Contact:
Donna LaMontagne at: 631-665-2050
Donna.LaMontagne@SynergyResources.net
Paul Tedford at: 603-560-7650
Paul.Tedford@SynergyResources.net
Robert Anand in Canada at: 416-451-2427
Robert.Anand@SynergyResources.net |
Synergy Resources Regional North American Offices
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New York/New Jersey
45 Park Avenue
Bay Shore, NY 11706
631-665-2050 | Telephone
866-896-6347 | Toll Free
631-665-2084 | Fax
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Mid Atlantic
1001 Owls Nest Drive
Reading, PA, 19606
866-896-6347 | Toll Free
631-665-2084 | Fax |
New England
6 Old Rochester Road
Suite 302
Dover, NH 03820
603-742-0005 | Telephone
888-544-0357 | Toll Free
603-742-0023 | Fax |
Eastern Canada
1464 Cornwall Drive, Suite 8
Oakville, ON L6J 7W5
289-291-1331 | Telephone
905 469-9082 | Fax
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